PeopleCert's CPD & Certification Renewal Guide
LAST UPDATED: 1 SEPTEMBER 2026
In line with PeopleCert’s unified best practices guidelines, all professional certifications are subject to a three-year renewal cycle. Keeping your certification portfolio current ensures your competencies align with modern, AI-enabled digital product structures and service lifecycles.
Why Maintain Your Continuous Professional Development (CPD) & Upskill?
- Your full legal title and name.
- Sponsoring corporate organisation name (where appropriate).
- Your contact number and email address.
- Sapience course reference (if known).
- Specified feedback category (Compliment, Comment, or Complaint).
- A clear, chronological description of your feedback details.
The Three Approved Renewal Routes
Retake the Same Exam
Re-sit and pass your current highest certification exam prior to your deadline date to reset your compliance timeline.
FAST TRACK
Attend a New Course
Passing any new exam in the same suite (like moving from ITIL 4 to ITIL v5) automatically extends your entire portfolio for three years.
Log 20 CPD Points
Log 20 points per year for three consecutive years (60 total) via a PeopleCert Plus membership across approved categories.
Available Course Suite Portfolios
Select a framework tab below to view our direct training portfolio. Passing any course listed below automatically renews your certifications within that suite:
The CPD Point Categories
If you renew your certifications by logging points on the PeopleCert Plus portal, you must complete a minimum of 20 points per year according to the following category rules:
CPD CATEGORY
LOGGING RULES & LIMITS
LOGGING RULES & LIMITS
Professional Experience
Minimum of 5 points per year required.
Applying ITSM best practices in your daily work, coaching colleagues, mentoring teams, or work-shadowing.
Professional Education
Maximum of 15 points per year allowed.
Completing accredited training (such as our ITIL or PRINCE2 suites), e-learning courses, or attending webinars and podcasts.
Community Contribution
Maximum of 15 points per year allowed.
Writing white papers, publishing case studies, organising industry discussion forums, or volunteering.
Frequently Asked Questions (FAQ)
Which certifications have a renew-by date?
All Global Best Practice certifications (including ITIL® 4 and PRINCE2® 7) are issued with a 3-year renew-by date. Candidates who choose not to renew remain on the Successful Candidates Register (SCR), but their records will show that they are not in compliance with current certification requirements.
Does a candidate with multiple ITIL® certs need to renew each individually?
No. Taking any exam within the same product suite (such as ITIL) automatically resets the 3-year renewal timer for all certifications you hold within that suite. Your portfolio renewal date will align to 3 years from your most recently passed exam.
Do PeopleCert credentials automatically renew across different suites?
No. Certifications must be within the same suite to trigger automatic renewal. For example, sitting a PRINCE2® exam cannot renew your ITIL® portfolio, and vice versa.