Privacy Notice
Last Updated: July 2026
Sapience Consulting is committed to protecting your personal data in accordance with the Singapore Personal Data Protection Act (PDPA). This Privacy Notice explains how we collect, use, disclose, and protect the personal information of our course participants, corporate clients, and portal visitors.
1. Information We Collect
We collect personal data necessary to process your course registrations, facilitate licencing exams, and provide professional development resources. This data may include:
- Your full legal name and national identification number (where required by regulatory bodies such as SSG/SkillsFuture Singapore).
- Contact information including your email address, phone number, and mailing address.
- Employment details such as organisation name, job title, and corporate billing details.
- Assessment progress, course attendance logs, and exam scores.
2. How We Use Your Data
Your personal data is processed solely for legitimate educational and administrative purposes:
- Processing registration and validating eligibility for government training subsidies (e.g., IBF/SSG funding).
- Registering you with international examination bodies (such as PeopleCert, APMG, ISACA, or ISC²).
- Issuing course certificates, digital credentials, and academic transcripts.
- Gathering feedback to improve our learning methodology and system architecture.
3. Sharing and Disclosure
We do not sell or rent your personal information to third parties. Your data is only shared with authorised entities under strict confidentiality terms:
- Accredited examination institutes and standard owners (e.g., PeopleCert, APMG) to book and issue your professional certifications.
- Government regulatory agencies (e.g., SkillsFuture Singapore) to process funding applications and compliance audits.
- Third-party digital platforms (e.g., RedShelf) to provision access to digital books and courseware.
4. Data Security and Retention
We apply robust administrative, physical, and digital security measures to protect your database records from unauthorised access. Your personal data is only retained for as long as necessary to fulfil academic audit requirements, legal obligations, or financial compliance protocols.
5. Your Rights and DPO Contact
Under the PDPA, you have the right to request access to your personal data, request corrections, or withdraw your consent. For any questions regarding your data or to contact our Data Protection Officer, please email us directly at [email protected].