Course ID:
TGS-2023018889
Course duration:
3 days, 9am – 6pm
We offer flexible learning options (online, instructor-led, hybrid) to fit your learning style
Principal Consultant Sapience Consulting
Principal Consultant Sapience Consulting
DevOps Foundation
Synopsis
As organisations are facing new entrants in their respective markets, they need to stay competitive and release new and updated products on a regular basis.
The course includes the latest thinking, principles and practices from the DevOps community including real-world case studies from high performing organisations including ING Bank, Ticketmaster, Capital One, Alaska Air, Target, Fannie Mae, Societe Generale, and Disney that engage and inspire learners, leveraging multimedia and interactive exercises that bring the learning experience to life, including the Three Ways as highlighted in the Phoenix Project by Gene Kim and the latest from the State of DevOps and DevOps Institute Upskilling reports.
Learners will gain an understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals.
It is designed for a broad audience, enabling those on the business side to obtain an understanding of Kubernetes and Containers while those on the technical side will obtain an understanding as to the business value of DevOps to reduce cost, increase quality and enhance agility to support business objectives in support of digital transformation initiatives.
Outlines
- Exploring DevOps
- Defining DevOps
- Why Does DevOps Matter?
- Core DevOps Principles
- The Three Ways
- The First Way
- The Theory of Constraints
- The Second Way
- The Third Way
- Chaos Engineering
- Learning Organisations
- Key DevOps Practices
- Continuous Delivery
- Site Reliability & Resilience Engineering
- DevSecOps
- ChatOps
- Kanban
- Business and Technology Frameworks
- Agile
- ITSM
- Lean
- Safety Culture
- Learning Organisations
- Sociocracy/Holacracy
- Continuous Funding
- Culture, Behaviors & Operating Models
- Defining Culture
- Behavioral Models
- Organisational maturity models
- Target Operating Models
- Automation & Architecting DevOps Toolchains
- CI/CD
- Cloud
- Containers
- Kubernetes
- DevOps Toolchain
- Measurement, Metrics, and Reporting
- The Importance of Metrics
- Technical Metrics
- Business Metrics
- Measuring & Reporting Metrics
- Sharing, Shadowing and Evolving
- Collaborative Platforms
- Immersive, Experiential Learning
- DevOps Leadership
- Evolving Change.
Objectives
On completion of this course, the following learning outcomes will be achieved:
- DevOps objectives and vocabulary
- Benefits to the business and IT
- Principles and practices including
- Continuous Integration, Continuous Delivery, testing, security and the Three Ways
- DevOps relationship to Agile, Lean and ITSM
- Improved workflows, communication and feedback loops
- Automation practices including deployment pipelines and DevOps toolchains
- Scaling DevOps for the enterprise
- Critical success factors and key performance indicators
- Real-life examples and results.
Audiences
Certification and Exam Info
CERTIFICATION
Participants who successfully complete the course and pass the examination will be recognised as certified with DevOps Foundation issued by DevOps Institute. Delegates who do not attain a passing score for the examination would be awarded a course attendance certificate only.
The DevOps Foundation course is a prerequisite for sitting the DevOps advance-level courses and examination.
EXAMINATION FORMAT
- 40 Multiple Choice
- 1 mark per correct answer
- 26 marks required to pass (out of 40 available) – 65%
- One hour duration
- Web-based open-book exams.
Pre-requisites
There are no prerequisites to attending the DevOps Foundation course or for sitting for the DevOps Foundation certification examination. Familiarity with IT terminology and IT related work experience is advantageous.
Funding Available
Terms and conditions apply.
Please visit our IBF STS programme page for full details. PSEA page for more info.
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Please visit our SkillsFuture Credit page for full details.
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NTUC members can use the Union Training Assistance Programme (UTAP) to partially cover the cost of their training.
Visit our UTAP page for more info.
Terms and conditions apply.
Schedule
As Principal Consultant, Lionel Seaw offers extensive technical and managerial depth across government, pharmaceutical, and financial sectors. A trusted advisor, he combines real-world experience with a strategic helicopter-view to manage complex changes. Lionel is dedicated to building high-performance teams through effective methodologies and best practices, achieving mission-critical objectives with perseverance and focus.
Feisal Ismail is an experienced technology and management leader who has supported organisations across government, pharmaceutical, technology, and financial services sectors. An ITIL and DevOps Institute Ambassador, he helps organisations align digital and technology strategies with broader business objectives through pragmatic, results-oriented guidance grounded in globally recognised best practices and real-world operational constraints. Meticulously organised and highly collaborative, Feisal is recognised for delivering effective and sustainable outcomes in complex engagements.
Tan Hoon Wee is an accomplished IT professional with extensive international experience in managing shared services and complex project delivery. Expert in both Waterfall and Agile methodologies, he holds prestigious certifications including PMP, PRINCE2, and CSM. He specialises in advising on organisational change and process optimisation, leveraging exceptional communication skills to maintain outstanding client relationships.
Huang Yi-Jen is a specialist consultant in IT Governance and Management Frameworks. With a portfolio spanning Service Management, Agile, and Risk Management, she is recognised for achieving sustainable results through an organised, proactive delivery model. Yi-Jen is a natural communicator who excels at managing diverse stakeholders and solving complex challenges with an innovative, value-driven and professional mindset.
Luqman Haniff is an IT security specialist with over a decade of experience advising SMEs on infrastructure and information security management. A meticulous problem solver, Haniff utilises a balanced macro-and-micro approach to tackle organisational vulnerabilities. He specialises in creating targeted, custom solutions that bridge the gap between technical necessity and cost-effective business strategy for robust protection.
Why Us?
Participants can attend a complimentary refresher if they wish (1-year validity and subject to approval)
Should you have questions after the course, you may contact the trainer for assistance regarding course material
1 year access to our E-learning portal. Including:
– E-books available for download
– Official sample exam
– Randomised quiz formulated by Sapience Trainers based on past examinations