huang Yi-Jen
Huang Yi-Jen
Possessing an in-depth understanding of professional knowledge, various corporate cultures and personal charisma as her main strengths.
To achieve superior and sustainable results for the customers, she values being organised, open-minded, innovative and proactive when engaging in delivery.
She enjoys the challenges emerged from meeting business requirements and handling complex and diverse stakeholders in the client’s organisation while focusing on true values.
Function and Specialisation
- IT Management Consultancy, Governance and Management Frameworks
- Service Management, ITIL® and ISO/IEC 20000
- Project Management and Agile
- Risk Management and Cyber Security
- Big Data Framework
- DevOps
- Observability
- AIOPs
Certifications
- Enterprise Big Data Professional and Analyst
- AI Foundation (APMG)
- ITIL® Managing Professional, Acquiring and Managing Cloud Services, Sustainability in Digital and IT
- Project Management Professional (PMP)®
- AgilePM(APMG) Practitioner
- PRINCE2® Practitioner
- Scrum Master, Product Owner, Agile Master
- DevOps
- CISSP, CCSP, CGRC, CRISC, CISM, Cobit Certified Assessor
- ISO/IEC 20000 Consultant and Auditor, ISO/IEC 27001 Practitioner & ISO 9001 QMS Auditor
- ITIL 5 Service, Product, Experience, Transformation
Education
University of Manchester
MBA, Manchester Business School
McGill University, Canada
M.Sc. in Computer Science
Professional Experience
Senior Consultant
Sapience Consulting (Singapore)
2015 – Present & 2009 – 2010
Delivered the multi-year IT service management project at DST in Negara Brunei Darussalam, enabled the customer organisation transformation and the achievement of ISO/IEC 20000 certification.Conducted education programmes in the areas of ITIL, Project Management, Agile, Big Data (Machine Learning and Artificial Intelligence) Risk and Cyber Security in Asia.
R&D Project Manager
Intelerad Inc. (Canada)
2012 -2015
Lead agile development projects to deliver distributed medical imaging solutions integrating back-end (including analytics module), web and client-end components.Fronted the R&D communication.
Coordinated product roadmap planning, escalation and releases across functional teams and customer demands.
- Service Delivery Manager
Dell B.V. (Taiwan)
2010 -2012
Managed resources and service performance to fulfil multi-national customer outsourcing initiatives involving internal, external, global and local stakeholders.Leveraged in-house resources and vendors to complete infrastructure projects using new technology.
Senior Consultant
Quint Wellington Redwood (Hong Kong)
2005 – 2009
Developed IT management consultancy offers in the new market and participated in bidding tenders, closing contracts, marketing events, and customer liaison for business development.Delivered IT management consulting projects in Hong Kong, e.g. Housing Authority, Dairy Farm Company Ltd, University of Hong Kong and Wallem.
- Project Manager
CA Inc. (Taiwan)
2004 –2005
Implemented enterprise IT security, information management, application lifecycle and storage solutions for financial institutes, manufactures, telecoms, hi-tech companies and public sectors.
Assisted the sales team in closing service contracts and over-achieved the revenue targets and maximised the resource utilisation.
- Project Manager
BitFlash Inc. (Canada)
1999 –2004
Completed multi-staged mobile graphics engine projects for customers, including Texas Instruments, Sharp Corp., Comverse and Toyota.
Worked extensively with various functional teams and culturally diversified international clients.